Policies & FAQ's
Order Policies:
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Single cake orders, cupcake orders, and cookie orders must be placed no later than THREE BUSINESS DAYS in advance
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Weddings and other multi-item orders must be placed no later than ONE WEEK (7 days) in advance
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For all orders of $100 in value or more, a 50% deposit is due either at time of order or two weeks in advance, whichever comes first. Second 50% payment is due by the day of cake delivery/pick-up.
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Delivery Policies:
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Delivery within 10 miles: Free
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Delivery between 10-25 miles: $5.00 delivery fee
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Delivery between 25-50 miles: $10.00 delivery fee
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Disclaimers:
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When ordering, I am happy to use pictures of cakes you like as a reference for what you’re looking for! While I will let you know if I can recreate a cake design you provide, I cannot guarantee a 100% identical recreation. Thank you for understanding!
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I reserve the right to refuse service at any time for any reason. Thank you!
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FAQ:
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Can I order a cake bigger or smaller than the options you offer? What about sheet cakes?
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Yes! I can do custom sizing for you, and the price will vary depending on the size. I also do sheet cakes, and again, the price will depend on the size and number of people you will be serving at your event. Decoration options may be limited for sheet cakes.
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I don’t see the flavor/design/customization I want! Can I request a custom cake flavor?
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Yes! Just ask when you place your order and I will let you know if I can make you the custom cake flavor or design you’re looking for. (Most of the time, I can!)
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Can you ship me a cake?
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Unfortunately, no. I bake cakes out of my home and not in an industrial kitchen and thus, must follow the Cottage Food Laws in the state of TX, which do not allow shipping of sold homemade goods in the mail. Keep an eye out for merch in the future!
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I have a food allergy. Can I still order a cake from you?
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I make sure to wash and sanitize my hands, surfaces, and tools before making each of my cakes! However, because I am a small home-based kitchen, I cannot guarantee that my products will be 100% free of cross-contamination. Also, due to the size and scale of my business and price/availability of specialty ingredients, I am unable to provide dairy-free, gluten-free, sugar-free, or vegan products at this time. Thank you for your understanding!
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How do I store/serve my cake?
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Keep cake refrigerated until ~30 minutes before you plan to dig in; this ensures the optimal texture of the cake and frosting! Refrigerate or freeze leftovers with a secure covering or in an airtight container.
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Do you do fondant decorations?
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I currently do not use fondant in my cake decorations. Everything I make is with buttercream frosting or molded chocolate/candy melts.
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Do you provide flowers for wedding cakes?
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I can provide either fresh or silk flowers if needed for an extra charge. However, the most cost-effective way is to order the cake separately and provide and place your own flowers! This way you can save some money and have the exact flowers you’re looking for.
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Can you do edible printed images?​
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Unfortunately, no. I do not work out of an industrial kitchen, so I only have access to the resources I can fit in my cupboards and drawers!
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Disclaimer: This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.